'Damage is the moment of truth!'

Felix Tenniglo, General manager at InShared

Internet insurer InShared is growing fast. The volumes are increasing because of big portfolios. ABS made it possible for InShared to grow because we share the ideas. Since the founding of InShared in 2009 ABS has shown a good partner. 

ABS is aware of the fact that InShared is the answer to a next level in insuring and believes in a new way of communication with the customer in the future. ABS realizes that processes will have to change and be more efficient. InShared is a state of the art insurer and ABS is in a similar state of development. ABS and InShared are creative in doing business, somewhat conceited, efficient and therefore cost conscious but with a lot of attention for the customer as well. ABS can fulfill our aims perfectly. We would like to tighten the damage flow for the customer. Within 4 hours the customer have to be called for an intake appointment. That is our perception of we all benefit!

Damage is the moment of truth for the customer. At that point the customer will know whether he has bought a good product or not. ABS makes that moment true! That’s important for us the insurer. With damage the customer has no contact with InShared at all but ABS takes care for the customer, because they are focused on the customer.

Together we have to develop the processes smarter and easier behind the scenes. In the future simple risk products- car-living- legal aid- will be organized mainly on the internet. This is only possible with perfectly working systems. ABS is prepared to invest and to move to the new world. They have to make the choice to develop and to participate in thinking about new ways in car repair. To be innovative and surprising. This demands a new way of communication with our customers of offer them new products.